Terms of Service

The short version

Use HyreTech only for lawful recruitment, and keep making your own hiring decisions. You retain ownership of your data. AI output is a decision-support tool only — you are responsible for reviewing it before you act on it. We may suspend access for breach, and you may cancel at any time.

1. The agreement

These Terms govern your use of the HyreTech platform at hyretech.ai, operated by HyreTech Pte. Ltd. (“HyreTech”, “we”, “us”), a Singapore-registered company.

By using HyreTech, you agree to these Terms and our Privacy Policy. If you act on behalf of an organisation, you confirm you have authority to bind it.

2. Your account

You must provide accurate information when registering. You are responsible for your account credentials and all activity under your account. You may invite team members up to the limit of your plan.

3. Plans, pricing, and AI credits

HyreTech offers multiple subscription plans with varying features, team member limits, and AI credit allocations. Current plans and pricing are published at hyretech.ai/pricing. Plans are billed in United States Dollars (USD).

One credit is one AI action — parsing a resume, matching a candidate, running a semantic search, drafting a description, or enriching a profile.

Reading results you have already paid for never consumes credits.

Unused credits do not roll over. Additional credits may be purchased by any customer at published rates.

Credits are non-transferable and non-refundable.

Paid plans are billed monthly or annually. You may cancel at any time — cancellation takes effect at the end of the current billing period with no pro-rata refund. Your account will downgrade to Free.

4. Acceptable use

Use HyreTech only for lawful recruitment. Do not:

Discriminate against candidates

Upload harmful content

Reverse-engineer the platform

Scrape data outside our APIs

Resell access, or build a competing product

Submit fake candidate data, or abuse the credit system

5. Intellectual property

The platform — including code, AI models, and trademarks — belongs to HyreTech Pte. Ltd. You retain ownership of your data. By using the platform, you grant us a limited licence to process your data to deliver the service. We may use anonymised, aggregated data to improve our AI. We will never use identifiable client data to train models for other clients without your written consent.

6. Data processing

Clients are the data controller for candidate data. HyreTech is the data processor, acting solely on the client’s documented instructions. A Data Processing Agreement (DPA) is available on request at privacy@hyretech.ai. As a client, you are responsible for having a valid legal basis for processing, obtaining candidate consent where required, providing candidates with appropriate privacy notices, and ensuring your use of the platform complies with all applicable data protection, employment, and anti-discrimination laws.

7. Talent pool submissions

HyreTech provides an optional tenant-level setting that, when enabled, exposes a “Join Talent Pool” form on your public company page at hyretech.ai/companies/<your-slug>/join. The setting is off by default for direct employers and on by default for recruitment-agency tenants; you may flip it in admin settings at any time.

Joint controllership. When a candidate submits through this HyreTech-hosted page, HyreTech and you act as joint controllers for that submission record, as further described in our Privacy Policy. This is a narrow departure from the processor model that otherwise governs candidate data on the platform.

Your obligations as a client when this is enabled. You will:

(a) keep your public company profile (legal or trade name, logo, description) accurate so candidates know who they are submitting to;

(b) for recruitment-agency tenants, keep your downstream-sharing posture accurate in admin settings so the agency-specific disclosure block on your join page is correct;

(d) not solicit submissions through this page from jurisdictions or for purposes where doing so would violate applicable law.

Disabling the feature. Disabling the toggle takes effect immediately and removes the join page; it does not delete previously collected submissions, which continue to be governed by the original consent and our retention policy.

8. AI outputs — important limitations

HyreTech provides AI-generated scores, recommendations, and assessments as decision-support tools only.

You acknowledge and agree that:

AI outputs may contain errors, inaccuracies, or unintended biases. HyreTech does not guarantee the accuracy, completeness, reliability, or non-discriminatory nature of any AI output.

You are solely responsible for reviewing all AI outputs before acting on them and for all hiring, screening, and employment decisions made using the platform.

You will not rely on AI outputs as the sole basis for any decision that produces legal effects or significantly affects a candidate, unless you have independently validated the output and ensured compliance with applicable laws.

You are solely responsible for ensuring your use of AI features complies with all applicable anti-discrimination, equal employment opportunity, and employment laws in your jurisdiction.

HyreTech is not liable for any claim, loss, or damage arising from your reliance on AI outputs or from any hiring decision made using the platform.

9. Confidentiality

Both parties will keep confidential information confidential, except information that is public, previously known, independently developed, or lawfully obtained from third parties.

10. Availability and support

We target 99.5% monthly uptime, excluding scheduled maintenance. This is a target, not a guarantee or SLA — no credits or remedies are available for downtime. Support is by email on Free and Starter, prioritised on Growth, and dedicated under Enterprise agreements.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY. HYRETECH DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR FREE FROM BIAS.

12. Limitation of liability

Exclusion of damages. To the maximum extent permitted by law, HyreTech is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, candidates, business opportunities, or goodwill, however caused.

General cap.HyreTech’s total aggregate liability for all claims arising from or related to these Terms or the platform shall not exceed the greater of: (a) the total fees paid by you to HyreTech in the 12 months preceding the first event giving rise to the claim; or (b) US$ 100.

Data breach cap.Notwithstanding any other provision, HyreTech’s total aggregate liability for claims arising from a personal data breach shall not exceed two times (2x) the total fees paid by you in the 12 months preceding the breach.

Free tier.If you are using the Free plan, HyreTech’s total aggregate liability to you for any and all claims is zero (US$ 0). You use the Free plan entirely at your own risk.

These limitations apply to the fullest extent permitted by applicable law, regardless of the legal theory (contract, tort, strict liability, or otherwise), even if HyreTech has been advised of the possibility of such damages.

13. Indemnification

You will indemnify, defend, and hold harmless HyreTech and its officers, directors, employees, and agents from any third-party claims, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the platform in violation of these Terms; (b) your violation of applicable law, including data protection, employment, and anti-discrimination laws; (c) your processing of candidate data without a valid legal basis; (d) any hiring or employment decision you make using the platform; or (e) your failure to review or validate AI outputs before acting on them.

14. Limitation period

Any claim arising from or related to these Terms or the platform must be brought within twelve (12) months of the event giving rise to the claim. Claims brought after this period are permanently barred. This clause does not apply where a shorter or mandatory longer limitation period is prescribed by applicable law.

15. Waiver of class actions

To the maximum extent permitted by applicable law, all claims must be brought in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You waive any right to participate in such proceedings.

16. Termination

You may cancel anytime. We may suspend or terminate your access for breach, non-payment, security risk, or legal requirement — or if we discontinue the platform (with 90 days’ notice). You may export your data within 30 days of termination. After that, it is deleted per our retention policies.

17. Governing law

These Terms are governed by Singapore law. Disputes will be resolved through 30 days’ negotiation, then SIAC arbitration in Singapore, in English. This does not override mandatory consumer protections in your jurisdiction. EU/EEA consumers may use the EU ODR platform.

18. General and contact

These Terms, our Privacy Policy, and any DPA or Enterprise agreement constitute the entire agreement. We may update these Terms with 30 days’ notice. If any provision is invalid, the rest remains in effect. English prevails over translations. Neither party is liable for delays caused by events beyond reasonable control.

Legallegal@hyretech.ai

Supportsupport@hyretech.ai

HyreTech Pte. Ltd.
77 High Street, #10-12B, High Street Plaza, Singapore 179433
hyretech.ai

Terms of service