Uploads and CSV format
Exact column names, file limits, and what happens when you re-upload.
What do I export from Greenhouse, Lever, Workable or Ashby?
Every ATS exports differently — Ashby and Workable let you choose columns, Greenhouse and Lever do not. Whatever you get, you add role_ref yourself.
What columns does the applicants CSV need?
Four required columns: name, email, role_ref and resume_file. Everything else is optional, and unknown columns are ignored rather than rejected.
What happens if I upload the same batch twice?
Nothing is duplicated and nothing is re-charged. Applicants are matched on email within a role, and an unchanged resume is never re-analysed.